Reckless Hockey, LLC’s Replacement Program: Hockey is a rough sport and sticks can break for numerous reasons. We feel we make the best sticks on the market and want to keep players using the best sticks all season long. 180 days from the consumer date of purchase you can purchase a replacement stick for your broken stick for 60% of the original price of the replacement stick regardless of how it was broken.
All exchanges of unused items must be processed within 30 days of purchase. To be eligible for an exchange, your item must be unused and in the same condition that you received it. For an item to be considered unused it must:
** Please note that as the consumer you are responsible for the cost of return shipping for exchanges.
For all exchanges, once your product is received and inspected, we will send you an email to notify you that we have received the returned item. Exchanges are processed within 3-5 business days of receipt of the goods.
*ALL RETURNED ITEMS THAT HAVE BEEN DETERMINED TO HAVE BEEN USED WILL BE DENIED EXCHANGE
*Free standard shipping to the continental United States and Canada. Items with free shipping will be fulfilled 1-3 business days.
Expedited shipping orders placed before 12pm EST will go out the same day. All orders placed after 12pm EST will be fulfilled the following day.
*Free shipping rates only apply to initial purchases. Shipping fees for replacement and warrantied sticks are the responsibility of the customer. Extra duty placed on items after shipment is the responsibility of the customer.
Standard shipping only. Please see the info page for details
See us on:
Ice hockey equipment and ice hockey sticks
"Disrupt the System"
30 day limited Manufacturer's Defect Stick Warranty: From the consumer date of purchase there is a 30-day limited warranty on composite sticks. Reckless Hockey, LLC hockey equipment manufacturer will provide a one-time replacement of your composite stick IF BROKEN DUE TO A MANUFACTURING DEFECT within 30 days from the consumer date of purchase.