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​​​​​​​​​180 Day replacement program

Reckless Hockey, LLC’s Replacement Program: Hockey is a rough sport and sticks can break for numerous reasons.  We feel we make the best sticks on the market and want to keep players using the best sticks all season long.  180 days from the consumer date of purchase you can purchase a replacement stick for your broken stick for 60% of the original price of the replacement stick regardless of how it was broken.


Important Instructions:

  • If your stick has broken for any reason other than a MANUFACTURING DEFECT you must email us a copy of your original receipt and a picture of the broken stick immediately to replacement@recklesshockey.com.  We will send you a confirmation email and instructions to pay for your replacement. 
  • Cost of the replacement is 60% of the original cost of the replacement stick.  All shipping expenses are the responsibility of the consumer.  Shipping and sales tax (where applicable) will be added as well and are also the responsibility of the consumer.
  • Broken sticks are not eligible for a refund, regardless of the nature of the break.
  • We will ship the same or equivalent model stick replacement to the address you provide. Reckless Hockey, LLC reserves the right to substitute if the requested model is not available. We must have a full mailing address as we cannot ship to P.O. Box numbers.  Again all shipping expenses are the responsibility of the consumer.
  • Please note the replacement stick(s) are not covered under the 30 day limited warranty.
  • We will not return or repair the stick/shaft/replacement blade or provide a refund.
  • Sticks can be replaced a maximum of five (5) times within the 180 day time period from the consumer date of purchase.

Exchanges

All exchanges of unused items must be processed within 30 days of purchase. To be eligible for an exchange, your item must be unused and in the same condition that you received it.  For an item to be considered unused it must:

  • Show no scuffs, stains, dirt, or other marks that would indicate use
  • Still be in the same condition in which it was purchased

​** Please note that as the consumer you are responsible for the cost of return shipping for exchanges. 

For all exchanges, once your product is received and inspected, we will send you an email to notify you that we have received the returned item. Exchanges are processed within 3-5 business days of receipt of the goods. 

*ALL RETURNED ITEMS THAT HAVE BEEN DETERMINED TO HAVE BEEN USED WILL BE DENIED EXCHANGE

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Shipping

​*Free standard shipping to the continental United States and Canada.  Items with free shipping will be fulfilled 1-3 business days. 
Expedited shipping orders placed before 12pm EST will go out the same day. All orders placed after 12pm EST will be fulfilled the following day. 

 *Free shipping rates only apply to initial purchases.  Shipping fees for replacement and warrantied sticks are the responsibility of the customer.  Extra duty placed on items after shipment is the responsibility of the customer.

Standard shipping only.  Please see the info page for details

See us on:

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​​​​Reckless Hockey

Ice hockey equipment and ice hockey sticks

 "Disrupt the System"

© COPYRIGHT 2017-2018 Reckless Hockey, LLC.

​​​​​​​​​​​​Hockey Sticks and  hockey Equipment Company

Reckless Hockey stick warranty

30 day limited Manufacturer's Defect Stick Warranty: From the consumer date of purchase there is a 30-day limited warranty on composite sticks. Reckless Hockey, LLC  hockey equipment manufacturer will provide a one-time replacement of your composite stick IF BROKEN DUE TO A MANUFACTURING DEFECT within 30 days from the consumer date of purchase.

Important Instructions:

  • If you feel your stick has broke due to a MANUFACTURING DEFECT you must email us immediately at warranty@recklesshockey.com
  • We will send you a confirmation email with instructions how to return the broken stick.
  • Once you have received the confirmation email you must return your broken stick along with the original receipt within 14 days from the date the return was created. All shipping expenses are the responsibility of the consumer.
  • Broken sticks are not eligible for a refund, regardless of the nature of the break.
  • Upon examination of returned stick, if Reckless Hockey, LLC determines that there is a manufacturing defect, we will ship the same or equivalent model stick replacement to the address you provide. We must have a full mailing address as we cannot ship to P.O. Box numbers.  Again all shipping expenses are the responsibility of the consumer.
    • Manufacturing defects does NOT include breakage due to contact with other players, skates, sticks (i.e. slashing), boards, nets, use on asphalt or cement surfaces, etc. and hence no replacement, under this warranty, will be offered in those cases.  If this is the case please see 180 day Replacement Plan.
  • Reckless Hockey, LLC reserves the right to substitute if the requested model is not available. Please note the one time replacement stick is not covered under the 30 day limited warranty.
  • The warranty policy does not cover any breakages due to misuse or abuse. Sticks that have been abused or altered, or exposed to an open flame or other heat source are not covered by the Warranty. We will not return or repair the stick/shaft/replacement blade or provide a refund. 

  • IMPORTANT EXCLUSIONS/LIMITATIONS
    This warranty limits the duration of any implied warranties, such as the warranty of merchantability or fitness for a particular purpose, to the duration of this express warranty. In addition, this warranty excludes our liability, special, indirect or consequential damages.

Reckless Blade Conversion Chart

RecklessBauerWarriorCCMEaston

RH92

Lie 6

P92 

Matthews

W03 

Kopitar

P29 

Crosby(II)

E3 ​

Hall

RH88

Lie 6

P88 

Kane


W88

Zetterberg


P40 

MacKinnon

E36

RH09

Lie 5

PM9 

Stamkos/Malkin


W01 

Burrows


P45

Tavares

E4​

Forsberg

RH28

Lie 5

P28 

Giroux


W28​

Yakupov


P28​

McDavid

E28​

Kreps